Click on the topics below to view the corresponding information about The Meridian Club and Pine Cay. Do you have a question that wasn’t addressed here? Contact us.

Activities

These range from “doing nothing” to a wide variety of outdoor endeavors, all by choice and at your own pace. See Activities section for further information.

Air Conditioning

Air conditioning is available in all of the beachfront rooms and the new Sand Dollar and Sea Biscuit cottages. Please notify the front desk if you want to use the air conditioning.

Babysitting

If renting a house and a sitter is needed, please let us know and one of our housekeepers would be happy to do that. However, 24 hours notice is required.

Baggage

You will find that less is more. There is no need to over pack as the atmosphere is very informal. And we don’t care if you wear the same thing twice. Shoes are optional.

Beach

In a word, “spectacular”, so much so that it’s been named the best in the Caribbean For a better idea see the pictures in the photo gallery.

Beach Chairs / Chaise Lounges

Each Club room has two lounge chairs on the rear patio. Each Club room also has a dedicated, private tiki hut assigned to the room, close to water’s edge, with two additional loungers and two beach chairs. Sand Dollar Cottage and Sea Biscuit have an abundance of private outdoor seating.

Beach Equipment

Snorkel gear is available at the Marina for use during your stay. Also available are hobie cats, sea kayaks, and paddle boards. Please be mindful that we do not have a dedicated beach person so boats and kayaks need to be brought up the beach beyond the high water mark. In years past, we have had boats and kayaks float away. Please see the front desk to sign waivers.

Check-In / Check-Out Times

Check-out time is 12 noon and check-in time is 3:00 pm.

Children

Children 12 and older are always welcome in the hotel with their parents. Children between the ages of 6 and 12 are allowed during our “Family Months” of June and July, and over the Christmas and New Year’s holidays. Rules regarding ages of children allowed in private rental homes vary (see Private Home Rentals page for details.)

Please be aware that children and grandchildren of the island’s private homeowners may occasionally be present, particularly during school vacation periods.

All children are subject to rules regarding pool, restaurant and golf buggy usage.

Children rates apply to those 17 and under.

Climate

November through May temperatures range from 75°- 85° F (23°-29° C). In September and October, temperatures can reach 90° F (32° C). Trade winds keep the temperature comfortable. Annual rainfall is low — averaging 21 inches in the Turks and 40 inches in the Caicos.

Commissary

Open Monday – Saturday, one hour per day. There is a limited supply of groceries, including fresh vegetables, meat, fish, dairy products, and snacks. Liquor and wines are available as well as a few over-the-counter pharmaceuticals and suntan lotions.

Connectivity

WiFi is available without charge for your quiet use around the hotel rooms and Club. If you have a cell phone, we ask that you not make phone calls in your room (as sound carries) or around the Club facilities (pool, beach, dinning ). If you need to make a phone call, we recommend doing so near the tennis court as the surrounding landscape helps to muffle the sounds. There also is a small internet room next to the office, with a computer and connections for laptops, if such is needed. We hope there will not be too much need for connectivity, during your stay, to anything other than people and the surrounding beauty of Pine Cay. But, just in case, it is good to have these connections to home.

Credit Cards

All accounts must be settled prior to departure. Cash, checks, Visa or Mastercard are acceptable forms of payment. (Of note, given additional processing fees for credit card transactions internationally, there may be an additional surcharge to cover the fees charged to us by the bank. If paying by credit card, please inquire of reception as to the bank surcharges that may apply.)

Currency

US$ is the currency of the territory.

Customs

Please abide by all TCI customs laws. For customs information, please consult the TCI government page for current guidance: https://www.visittci.com/travel-info/customs-allowances

Dining

Three meals plus afternoon refreshments are included in the Club Room rates. Meals are also available for private home renters (depending on seating availability), for an extra cost. Visit the The Bistro page for information about our cuisine.

Ringing of an old bell outside the Clubhouse signals that lunch and dinner are served. This quaint practice dates back to the early days of the Meridian Club when it was a fly-in resort owned by Bill and Ginny Cowles. Ginny served as cook and bartender. Meals often required extra last-minute preparation and could not be arranged about a fixed schedule. When the meal was ready, she would ring the bell to alert the homeowners and other people on the island that it was time to come.

Dress

Always casual. Bathing suits with cover-ups or sport clothes are the norm at lunch. Informal summer evening clothes, sport shirts and slacks are perfect for dinner.

Electricity

The Island maintains standard US 110 volts, 60 cycles — the same as in Canada and the U.S.

Environmentally Friendly

The Club is an environmentally sensitive resort, ideal for those seeking an unspoiled retreat. The 12 beachfront rooms and two premium cottages are set among sand dunes, sea oats and sea grapes, fronting on the beach. For more about our “green island” click here.

Fishing Licenses

Required for all fishermen over 15 years of age and, under new regulations, for any person in a fishing boat over 15, whether they fish or not. We are authorized by the Fisheries Department to issue one day and 30 day licenses as a convenience to our guests.

Getting to Pine Cay

For information on Getting to Pine Cay, please consult this page, click here.

Gift Shop

Located off the lobby, The Meridian Club has a wonderful and expertly curated gift shop, with special Pine Cay branded clothing and accessories, as well as an array of other fashions and gifts. Feel free to browse, and bring something home to remember your trip. You can charge items to your account.

Gratuities

A service charge of 10% is added to your bill for distribution to all staff. If, however, a certain staff member has enhanced your stay in a special way, feel free to tip them directly.

Housekeeping

When staying in a Club room at the hotel, housekeeping service is provided twice daily. When staying in a rental house, housekeeping is provided mid-week during your stay to change out sheets and towels and tidy up a bit.

Immigration

For information on passport and visa requirements for the Turks and Caicos Islands, please visit the following site for official information: https://www.visittci.com/travel-info/passports-and-visas

Lost and Found

Please check with the front desk.

Medical Services

There is now a modern hospital on Providenciales along with a good number of skilled private doctors. We can arrange emergency evacuations from Pine Cay by boat or plane if necessary – during daylight hours only. We have a supply of oxygen and a defibrillator on Pine Cay and Management personnel are trained in CPR. Should you have special medical needs please discuss them with our reservations office upon booking your trip, and remind our manager upon your arrival.

Noise

In keeping with our “Unplugged” philosophy, we respectfully ask guests to silence their phones, including sound notifications and rings. If it is necessary to make a voice call, feel free to go by the tennis court, away from others, to speak as sound carries. Please do not speak on cell phones in guest rooms as there is no “white noise” to drown out your voice from interfering with the solitude and quiet others have come to expect. Talking on a cell phone is prohibited on Club property including near the pool and beach so as not to disturb others.

Office Hours

The office is manned daily from 8 am – 5 PM November thru July. In our off season, August thru October, the office is manned M-Th 9 am – 4 PM

Recycling and Waste Management

For guests renting a private home, please separate the trash (paper and food) from recycling (glass and metal), and please put out the trash cans on Sunday and Wednesday evenings for pick up early the following mornings. For all guests, to the extent you can help us to minimize waste, we (and our island ecosystem) are most appreciative.

Safes

Each room is supplied with a safe which you encode yourself.

Shells

The Sand Dollar is our logo for a good reason – these shells are abundant at certain times of the year on “Sand Dollar Point.” Sea Biscuits can also be found along with conch shells, star fish, whelk, and other treasures from the sea.

For more information on shells on the islands, including TCI guidance on not removing them to preserve the habitat, please visit: https://www.visittci.com/nature-and-history/flora-and-fauna/beachcombing-and-seashells

Telephone, TV

In order to provide you with the most relaxing, authentic Caribbean experience, these items are not included in your room. Guests come to The Meridian Club to enjoy freedom from the noise and disruption they can generate. A telephone is available in the office for emergency use. Cell phone use is prohibited on Club property, including the beach, so as not to disturb others. If it is necessary to make a call on your cell phone, it can be done off the Club grounds and away from other people (eg. near the tennis court). Many guests keep their cell phones in their room safe throughout their stay.

Tennis

See sports.

Time Zone

Pine Cay observes Atlantic Standard Time (no daylight savings or changing of clocks in November and March). Thus, during the winter months, Pine Cay is one hour ahead of Eastern Daylight Savings Time (EDT), and the rest of the year the same as Eastern Standard Time (EST).

Transportation

No cars are allowed on the island, although contractors’ vehicles may occasionally be present if a construction project is underway. Bicycles are available to hotel guests on a first-come, first-served basis at no charge. Private rental homes are equipped with electric golf carts. Golf carts may also be rented by hotel guests through the front desk at a rate of $20/hr. Driving is on the left, British style.

Turks & Caicos Islands

More information on the Turks and Caicos Islands: Times of the Islands – International Magazine of Turks and Caicos Islands, as well as the Turks and Caicos Islands Department of Environment and Coastal Resources.

Water

The island is uniquely blessed with potable, tasty, fresh water.

Weather

November through May temperatures range from 75°- 85° F (23°-29° C). In September and October, temperatures can reach 90° F (32° C). Trade winds keep the temperature comfortable. Annual rainfall is low — averaging 21 inches in the Turks Islands and 40 inches in the Caicos Islands.

Weddings & Special Events

We are delighted to host your special events including weddings and reunions and birthday and anniversary celebrations. Please see for information regarding wedding packages. Special events are only limited by your imagination, but have included marriage proposals, original or second honeymoons and group celebrations of birthdays, anniversaries and other milestones. We recommend that you contact us well in advance, especially if you wish to reserve multiple rooms.

What’s Included in All-Inclusive

When you book your stay directly through the Meridian Club, the following are included: Three meals per day and afternoon snacks and tea; use of pool and tennis court; use of kayaks, Hobie sail boats and other water sports equipment; taxi and boat transfers to and from airport on day of arrival and departure (if room is booked direct through The Meridian Club and stay is 5 nights or longer), morning snorkel trip when available.

The following services are not included and will incur an extra fee: spa services, drinks (alcoholic and non-alcoholic and other purchases) ordered from the bar; purchases in the commissary and gift shop; yoga classes, golf cart rentals, private fishing excursions (bone fishing, conch diving, deep sea fishing) and other excursions (scuba diving, kitesurfing, whale watching, custom snorkel and sightseeing trips), including visits to other islands (North Caicos, Providenciales, Grand Turk) and group cruises when available (sunset cruise, glow worm cruise).

Book direct with The Meridian Club here